HEXOUT / FAQ
Frequently asked questions
How do I check compatibility?
Compare the software number, ECU family, HW and EPK with the product details. If you are unsure, send a request using the contact form.
When will the file become available?
A paid, ready-made file becomes available once payment is confirmed. Free files can be downloaded after accepting the terms of use.
Which payment methods are available?
Payments are processed through YooKassa. The available methods are shown at checkout and depend on the store settings and the customer.
Can I request a custom calibration?
Yes. Specify the ECU, attach the original file and describe your requirements in the Custom calibration form.
Can I change the quantity of a digital product?
No. Each downloadable product is added to an order as a single unit.
What are the materials intended for?
The materials are intended for research and educational work under controlled conditions. You must accept the terms of use before downloading.
Contact form
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